The Power of Negative Recognition tackles the most valuable management skill, yet one that is unfortunately grossly underdeveloped. Whether you are seasoned with years of experience or just starting out your career, this guide-book is a must have.
If you find it challenging to manage the performance of your employees, if you struggle to deal with negative behaviours and attitudes, if you tire of having to tackle the same issues time and time again, or if you find yourself confronted with conflicts that cause unnecessary “people issues”, then, The Power of Negative Recognition is for you.
Considered one of the top practitioners in his field, Robert Cotes brings more than 25 years of training and coaching experience in people management skills and best practices in management and supervision. During the course of his career, he worked with well over 4000 managers and supervisors, who today are reaping the rewards and benefits from their learning experience.
The Power of Negative Recognition focuses on skills that are indispensable to;
• manage and develop the performance of your employees
• redirect inappropriate and ineffective communication and behaviours into positive ones, while engaging others in a resolution
• build and mend relationships
• manage change and those involved.
In fact, the skills in this step-by-step guide, are used to address, and ultimately resolve, any conflicts you may encounter. This easy to use workbook teaches how to apply powerful strategies, with outstanding results.
The author provides a custom designed structure, consisting of preparatory documents and templates, that when used correctly, and in the right context, are nearly “fool proof”.